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Christmas Delivery Information

Christmas Delivery, Royal Mail Strikes and Tracking Information

Current Information - 21st November 2022

Please order items and gifts for Christmas early, particularly for International deliveries. 

Ongoing RM Strikes, restrictions, reduced air and freight capacity, high volumes and winter weather conditions are all impacting transportation and local delivery.

Royal Mail have announced that national strikes will be taking place on 24th, 25th, and 30th November, and 1st December.

These strikes are across all services and will prevent collections and deliveries from and to businesses and homes across the country, as well as causing delays for all other couriers during the peak period.

Further strikes have also been called for by members of the Communication Workers Union throughout December. The proposed strikes are planned for the 9, 11, 14, 15, 23 and 24 December. We are awaiting confirmation on these dates from Royal Mail.

We will continue to provide updates of the Royal Mail strikes here.

To reduce the impact of strikes we may change carriers on occasion to mitigate the disruption.  Standard free delivery may be swapped to Evri, 1st class orders are most likely to be swapped to Evri next day or similar service.  Express parcels will as usual be sent with the most reliable overnight carrier available on the day.

 

Tracking and Delays

All our orders are dispatched with a tracking or reference number regardless of service.  This information is in your dispatch confirmation email and also in your order history on this website.  In the first instance please check this tracking information.  All the carriers are working flat out, to make deliveries on time but there may be unavoidable delays.

As the courier networks have to take up the impact of RM industrial action, delays may well be unavoidable and our best advice is to order in good time. 

Christmas Hours of Business

Our last dispatch date before Christmas is 1pm on Thursday 22nd December

We will be closed on Friday 23rd December 2022 through to 9th January 2023.  Our first dispatch date of the new year will be MONDAY JANUARY 9TH 2023. 

Emails and social media messages will be monitored during the break, any telephone messages will not be answered until we re-open THE BEST way to get in touch is via messenger on our Facebook Page OR The Chat Icon on each page of this website.

UK Standard Delivery

Our standard delivery is with Royal Mail 48 (2nd Class). Royal Mails last posting date for this service to expect to arrive in time for Christmas is SATURDAY 18TH DECEMBER.  You will be provided with a tracking number and you can enter this at https://www.royalmail.com/track-your-item#/ full Royal Mail posting dates can be found here: https://www.royalmail.com/christmas/last-posting-dates

UK 1st Class Upgrade Delivery

You can upgrade your delivery from Standard to 1st Class for just £3.95 per order.  This is recommended for orders placed between SUNDAY 19TH DECEMBER and TUESDAY 21ST DECEMBER. You will be provided with a tracking number and you can enter this at https://www.royalmail.com/track-your-item#/ full Royal Mail posting dates can be found here: https://www.royalmail.com/christmas/last-posting-dates

UK Express Delivery

Express delivery is available within mainland UK and recommended after 21st December at an additional cost of £10 per order.  It may not be available to certain highlands and islands addresses. If there is an issue and you have purchased this service, we will contact you.  This service is available within the UK and includes priority pick and pack by us so it leaves faster (queue jump) and is delivered either by Royal Mail Special Delivery Next Day, DPD, ParcelForce or by DHL Overnight. Tracking details will always be provided.  Royal Mail items  will be provided with a tracking number and you can enter this at https://www.royalmail.com/track-your-item#/ . DHL Parcels can be tracked at: https://www.dhl.co.uk/en/express/tracking.html 

International Deliveries

Services throughout Europe vary and we cannot guarantee or promise delivery before Christmas.  If you are waiting for an order already placed, please check the tracking number provided on the carriers website.  We generally use Royal Mail and DHL for all international deliveries.  All international deliveries are tracked and most must be signed for.

We have recently significantly reduced our international shipping costs but if you have any queries, please contact us at service@theusefulshop.com

Please be sure to read our international delivery information.

 

We wish all our customers a very merry Christmas and a healthy, safe, peaceful and happy 2023.